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Portkey has a generous free tier (10k requests/month) on our Dev plan — but, as you move to production-scale, you may benefit from Portkey’s Pro or Enterprise plans.

650+ Global Orgs

Trust Portkey for democratizing and productionizing Gen AI

2.5 Trillion+ LLM Tokens

Processed on Portkey so far

99.9% Uptime SLA

Ensuring your AI services are always available

7,400 Stars

The most popular and performant AI Gateway in the market

Why Enterprises Choose Portkey

Enterprise customers leverage Portkey to observe, govern, and optimize their Gen AI services at scale across the entire org. Our Enterprise plan offers advanced security configurations, dedicated support, and customized infrastructure designed for high-volume production deployments.

For Scale & Performance

▪️ Processing millions of requests▪️ Need Five 9s reliability▪️ Routing to private LLMs▪️ Building for multiple partner teams and departments

For Security & Compliance

▪️ SOC2, ISO27001, GDPR, HIPAA▪️ VPC/Airgapped deployment▪️ PII anonymization▪️ Advanced access controls
Here’s a detailed comparison of our plans to help you choose the right solution for your needs:

Open Source

For developers needing complete control over AI infrastructure on their own servers.Ideal for:
  • Technical teams with privacy requirements
  • Self-hosted AI applications
  • Local development & experimentation

Dev Plan

Free starter plan with basic observability and key management features.Ideal for:
  • Solo developers building POCs
  • Startups in early development
  • Testing Portkey capabilities

Pro Plan

For growing teams with advanced caching, alerts, and access control needs.Ideal for:
  • Startups scaling AI applications
  • SaaS products integrating AI
  • Teams needing collaboration features

Enterprise Plan

Enterprise-grade security, compliance, and scalability with flexible deployment.Ideal for:
  • Organizations with compliance needs
  • Handling sensitive data
  • Custom infrastructure requirements
  • Multiple deployment options (SaaS, Hybrid, Airgapped)

Enterprise Deployment Options

Portkey offers a range of deployment options designed to meet the diverse security, compliance, and operational requirements of enterprise organizations.

Portkey-Managed Enterprise SaaS

A fully-managed solution on Portkey’s secure cloud infrastructure with enterprise-grade features and dedicated resources.Ideal for: Organizations seeking enterprise capabilities without the operational overhead of self-hosting.Key Features:
  • Isolated cluster exclusively for your organization’s data
  • Dedicated infrastructure for optimal performance
  • Complete suite of enterprise features (RBAC, SSO, audit logs)
  • Guaranteed SLAs with priority support
  • SOC2, ISO27001, GDPR, and HIPAA compliant

Benefits:
  • Faster implementation timeline (1-2 weeks)
  • No infrastructure management required
  • Automatic updates and scaling
  • Reduced operational costs
  • Predictable pricing model

All enterprise deployment options include comprehensive security features such as SOC2, ISO27001, GDPR, and HIPAA compliance certifications, PII anonymization, custom data retention policies, and encryption at rest and in transit.

Ready to explore Enterprise options?

Schedule a 30-minute consultation with our solutions team to discuss your specific requirements and see a live demo.Book Your Consultation

Enterprise Implementation Journey

1

Discovery Call

30-minute discussion to understand your use case and requirements
2

Technical Deep Dive

Call with the Portkey engineering team to demo exact requirements & understand deployment options
3

Solution Design | Parallel Purchasing/Legal Discussions

Our team configures the optimal deployment model for your needs
4

Onboarding | Parallel Contract Close

Most enterprise customers are fully operational within 3-4 weeks

Not sure which deployment model is right for you?

Our enterprise team can help assess your requirements and recommend the optimal deployment strategy for your organization’s specific needs.Book a Consultation here.

Interested? Schedule a Call Below

Frequently Asked Questions

Portkey Enterprise offers three deployment options:
  1. Portkey-Managed SaaS: A fully-managed solution where your data is hosted on Portkey’s secure infrastructure with an isolated cluster exclusively for your organization.
  2. Hybrid Deployment: The AI Gateway and data plane run in your own environment while Portkey manages the control plane, ensuring all sensitive LLM data stays within your infrastructure.
  3. Fully Airgapped Deployment: All components (Data plane, Control plane, and AI Gateway) are deployed within your infrastructure with zero data leaving your network.
Each option is designed to meet different security, compliance, and operational requirements. Our enterprise team can help you determine which option is best for your specific needs.
Most Enterprise customers can be fully onboarded within 1-2 weeks, depending on specific requirements. Our dedicated implementation team will work with you to ensure a smooth transition. For complex deployments or those requiring special compliance measures, the timeline may extend to 3-4 weeks.
Portkey offers a comprehensive migration service for Enterprise customers, including API mapping, configuration setup, and verification testing. Our team will work with you to ensure minimal disruption during the transition. We provide detailed documentation and support throughout the migration process.
Enterprise customers have access to all Portkey integration capabilities, including custom API integrations, webhooks, SDKs for major programming languages, and specialized connectors for enterprise systems. We also offer custom integration development for specific needs.
Enterprise customers receive priority 24/7 support with guaranteed response times (typically under 1 hour), a dedicated customer success manager, regular performance reviews, and direct access to our engineering team when needed. We also provide customized SLAs based on your specific requirements.
Portkey’s Enterprise plan includes comprehensive security features such as SOC2, ISO27001, GDPR, and HIPAA compliance certifications. We offer PII anonymization, custom data retention policies, VPC deployment options, and BAA signing for healthcare organizations. All data is encrypted in transit and at rest.
Yes, Enterprise customers can deploy Portkey in their own AWS, GCP, or Azure environments, with options for VPC peering, private network connectivity, and dedicated infrastructure. Our team will work with your cloud operations staff to ensure optimal deployment.
Last modified on April 8, 2026